Privacy Policy

Effective Date: 6/5/2026
Business Name: Service Engine Solutions LLC
Website: serviceenginesolutions.com/privacy-policy

1. Overview

Service Engine Solutions LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a form, book a call, communicate with us, or engage with our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, including:

  • Name.

  • Business name.

  • Email address.

  • Phone number.

  • Website URL.

  • Business location.

  • Industry or business type.

  • Revenue range or company size, if requested.

  • Marketing needs, operational challenges, or service interests.

  • Information submitted through a contact form, qualification form, or booking form.

  • Any other information you choose to provide.

We may also collect basic technical information automatically, including:

  • IP address.

  • Browser type.

  • Device information.

  • Pages visited.

  • Date and time of visit.

  • Referral source.

  • Website analytics data.

  • Cookie or tracking data, if enabled.

3. How We Use Your Information

We may use your information to:

  • Review and qualify your inquiry.

  • Contact you about your request.

  • Schedule and prepare for a call.

  • Determine whether our services may be a fit for your business.

  • Provide information about our services.

  • Send follow-up messages.

  • Improve our website, marketing, and service offerings.

  • Maintain business records.

  • Protect against fraud, misuse, security incidents, or unlawful activity.

  • Comply with applicable legal obligations.

4. Lead Qualification

When you submit a form, we may review your answers to determine whether your business appears to be a fit for our services before a call takes place.

This review may include consideration of your industry, business needs, location, current systems, marketing goals, budget, and other information you voluntarily submit.

Submitting a form does not guarantee acceptance as a client.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, such as:

  • Website hosting providers.

  • Form and landing page providers.

  • CRM systems.

  • Scheduling tools.

  • Email and SMS communication platforms.

  • Analytics providers.

  • AI or automation tools.

  • Payment processors, if applicable.

  • Professional advisors, such as attorneys or accountants.

These providers may process information only as needed to provide services to us.

We may also disclose information if required by law, legal process, court order, government request, or to protect our rights, safety, business, users, or others.

6. AI and Automation Tools

Because we provide AI-enabled marketing and automation services, we may use AI tools, workflow automation systems, CRM platforms, and other technology providers to process business information, communications, form submissions, or service-related data.

We do not intentionally collect sensitive personal information through our website lead forms. Please do not submit Social Security numbers, financial account numbers, medical information, passwords, or other highly sensitive personal information through our website forms.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and support advertising or retargeting.

You can usually adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

If you use advertising platforms such as Meta, Google, LinkedIn, or similar tools, you should disclose them here more specifically.

8. Email and SMS Communications

If you provide your contact information, we may contact you by email, phone, or text message regarding your inquiry, scheduled call, or potential services.

You may opt out of marketing emails by using the unsubscribe link or contacting us directly. For text messages, you may reply STOP where applicable.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No website, platform, or electronic transmission is completely secure. We cannot guarantee absolute security.

New York’s SHIELD Act requires businesses that maintain certain private information of New York residents to use reasonable safeguards and includes expanded breach-notification obligations for certain types of compromised information.

10. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to your inquiry.

  • Evaluate and manage potential client relationships.

  • Provide services.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce agreements.

  • Improve our business operations.

We may delete or anonymize information when it is no longer needed.

11. Your Privacy Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction on certain uses of your personal information.

You may contact us at [Insert Business Email] to make a privacy-related request.

We may need to verify your identity before responding.

12. State Privacy Laws

Certain state privacy laws may apply depending on where you or your business contacts are located and whether our business meets legal thresholds.

For example, California’s CCPA applies to certain for-profit businesses doing business in California that meet thresholds such as annual gross revenue over $25 million, buying/selling/sharing personal information of 100,000 or more California residents or households, or deriving 50% or more of annual revenue from selling California residents’ personal information.

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

14. Third-Party Websites

Our website may link to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review their privacy policies before providing information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Service Engine Solutions LLC
Email: [email protected]